The Solution to a Tight Labour Market? Your Own Remote Back Office Team!
In today’s labour market, many entrepreneurs and managers face the challenge of finding suitable personnel. The scarcity is historically high, with 106 vacancies per 100 job seekers in the third quarter of 2024. This situation negatively impacts the continuity and growth of businesses. Understaffing makes it difficult to smoothly execute critical business processes, especially repetitive tasks like data and document processing. Automating administrative processes can offer a solution but often requires significant investments in technology and training.
The Solution: A Remote Back Office Team
A flexible and cost-effective solution is to engage an experienced remote back office team from DataMondial. But what exactly is that? A remote back office team consists of trained professionals who can take over (complex) repetitive tasks in data and document processing. Think of order and invoice processing, claims files, logistics documentation, and approximately 105 other small and large supporting activities. Our remote back office team performs the tasks within our clients’ systems. Our specialists log in as if they were your own employees, but remotely.
The Strength of Our Specialists
From our European operations centres in the university city of Galați in Romania, we support our clients in the Netherlands and Germany. Our 400 colleagues are carefully selected and intensively trained for these tasks. The focus is on continuity and the accurate and efficient execution of tasks. To ensure these high standards, we measure and reward our staff on both data quality and processing speed. High employee satisfaction is evident, among other things, from the average long tenures within DataMondial.
From Logistics and Transport to Insurers and Wholesalers
Our remote team has years of experience with administrative tasks for companies in various industries. Consider the logistics document processing of the entire “order-to-cash” process for logistics service providers. We process, among other things, waybills, rate lists, and related tasks with a high degree of accuracy. For insurers, we support the administrative processing of claims and policy administration. For years, we have been assisting wholesalers and retail with web shops in their article management and current pricing. Finally, we also support companies on a project basis. For example, we assist with smaller projects during peak periods of order processing at a wine merchant in the run-up to the holidays.
A Tight Labour Market Is No Longer a Problem for Your Company
By outsourcing repetitive data and document processing to our experienced remote back office teams, we are happy to contribute to the continuity and growth of your company. It not only helps you save 40-50% in costs but also allows you to respond flexibly to market needs. In 2025, a tight labour market is no longer a limitation for scalable growth as an entrepreneur.
Email us at info@datamondial.com and book a meeting or call, to learn more about our Remote Back Office solutions.
