Back-office outsourcing for financials

DataMondial supports the back offices for insurers and large financial institutions. We are the exclusive partner for the service companies of insurers in the Netherlands, Germany and Belgium, where our tasks include processing and inspecting data in insurance files or claims that are not processed through OCR or robotisation. This is possible thanks to our excellent insurance expertise.

Know-Your-Customer

In addition, banks can also use us for repetitive Know-Your-Customer (KYC) tasks. DataMondial can take over the work performed by support staff preparing for the analysts’ tasks, letting them focus more on their core tasks.

Using us as a back office lets banks carry out their KYC work more efficiently and affordably. In partnership with DataMondial, consulting firms can make their KYC proposition more attractive, offering a full range of services from ‘simple’ through to ‘very complex’.

Data processing: safe and reliable

For our clients in the financial services sector, we comply with ISAE 3402 standards. The high quality (operational excellence) of the work that we deliver is audited regularly. We always pass the audits to the complete satisfaction of our clients.

What we can do for you

A selection of activities we perform for insurers and banks.

Insurers

  • Processing healthcare claims
  • Processing claims for damage (automotive in particular)
  • Matching quotes from car garages
  • Processing pharmacy prescriptions
  • Pre-/post-calculations
  • Preparing sales invoices
  • Generating reports, Excel sheets

Banks (Know-Your-Customer)

  • Assisting with Customer Due Diligences (CDD) tasks
  • Assisting with screening
  • Help in preparing ‘customer view’ in basic files
  • Running reports/preparing them for analysts

Ask about the possibilities for your business

If the activities you would like to outsource to us aren’t listed, don’t hesitate to contact us.

Our services

DataMondial offers affordable customised services. We can support your business as part of your ongoing business process or on a per-project basis. Our remote team process your data safe and reliable in the European Union. We work according to strict SLAs, and we are ISO 27001 certified and GDPR compliant.

Back-office outsourcing
Data processing
Data validation for OCR, AI, Machine Learning
Data management and optimisation
Webresearch and content management
Backoffice-outsourcing Logistieke sector

Why choose DataMondial?

Time and cost savings

Solution to staff shortage

GDPR compliant

ISO 27001 certified

More efficient use of your staff

More focus on your core tasks

Short lines of communication

100% processing guarantee

What a relief!

With over 700 destinations through lots of ports, it is quite a challenge to draw up all logistics files properly and on time. We were looking for a more efficient way. DataMondial relieves us of over 20.000 transactions and 30 different logistics back-office activities per month. Very accurate, with excellent delivery times and insight into the process. Our staff can focus on their core tasks again.

Manager logistics provider

Uitbesteden backoffice activiteiten

Remote back-office works, thanks to DataMondial

Our Operations Manager was initially reluctant about outsourcing our logistics back-office. But as it turns out: DataMondial understands very well how things work in logistics. We no longer need to worry about finding and retaining good back-office staff. Truly one less thing to worry about and we can focus on our customers again.

Manager shipping company

Outsourcen backoffice

We found experience and flexibility at DataMondial

We were asked by a bank to digitise the personnel archive. Because automated recognition never works 100%, we started looking for a partner to carry out the data validation, enrichment and entry. We were looking for experience, reliability and flexibility. And we found it at DataMondial. They are fully designed for this type of remote work.

CEO scanning company

Digitaliseren archief

Happy with quality, method and delivery times

With DataMondial, we partnered with the remote back-office team. The scope of our outsourcing assignment was complex and involved major challenges. As a B2B company, we have strict SLAs to adhere to. The biggest challenge is in the delivery time of no more than two hours, which must match the SLAs of our clients. We are very satisfied with the quality, method and the delivery times of DataMondial.

Financial Manager technical wholesaler

Backoffice ondersteuning op afstand